JHBKJB - Gender Studies bibliographies - in Harvard style

In-text: (Ahearne and Rapp, 2010)

Your Bibliography: Ahearne, M. and Rapp, A., 2010. The Role of Technology at the Interface Between Salespeople and Consumers. Journal of Personal Selling & Sales Management, 30(2), pp.111-120.

In-text: (Ahearne, Bhattacharya and Gruen, 2005)

Your Bibliography: Ahearne, M., Bhattacharya, C. and Gruen, T., 2005. Antecedents and Consequences of Customer-Company Identification: Expanding the Role of Relationship Marketing. Journal of Applied Psychology, 90(3), pp.574-585.

In-text: (Supermarket Super-Tech: Digital is Transforming How We Shop, 2019)

Your Bibliography: Bouncepad UK. 2019. Supermarket Super-Tech: Digital is Transforming How We Shop. [online] Available at: <https://www.bouncepad.com/blogs/news/supermarket-super-tech-digital-is-transforming-how-we-shop> [Accessed 26 April 2019].

In-text: (Chahal, 2017)

Your Bibliography: Chahal, M., 2017. Can loyalty exist in the grocery sector? – Marketing Week. [online] Marketing Week. Available at: <https://www.marketingweek.com/2017/02/20/grocery-loyalty/> [Accessed 26 April 2019].

In-text: (Cutaia, 2019)

Your Bibliography: Cutaia, J., 2019. Council Post: Welcome To The New Era Of Communicating With Video Interactivity. [online] Forbes.com. Available at: <https://www.forbes.com/sites/forbesagencycouncil/2019/02/13/welcome-to-the-new-era-of-communicating-with-video-interactivity/#604280c40050> [Accessed 26 April 2019].

In-text: (Dar and Ahmad, 2015)

Your Bibliography: Dar, W. and Ahmad, M., 2015. Impact of Customer Relationship Management Capabilities on Organizational Performance with CRM Technology as Mediator. Oman Chapter of Arabian Journal of Business and Management Review, 4(10), pp.30-41.

In-text: (Dar and Ahmad, 2015)

Your Bibliography: Dar, W. and Ahmad, M., 2015. Impact of Customer Relationship Management Capabilities on Organizational Performance with CRM Technology as Mediator. Oman Chapter of Arabian Journal of Business and Management Review, 4(10), pp.30-41.

In-text: (Davey, 2014)

Your Bibliography: Davey, N., 2014. Website personalisation: What's bad, what's good and what's next?. [online] MyCustomer. Available at: <https://www.mycustomer.com/selling/ecommerce/website-personalisation-whats-bad-whats-good-and-whats-next> [Accessed 26 April 2019].

In-text: (Updated version of Tesco Discover app brings an enhanced mobile shopping experience to its customers, 2019)

Your Bibliography: Engine Creative. 2019. Updated version of Tesco Discover app brings an enhanced mobile shopping experience to its customers. [online] Available at: <https://www.enginecreative.co.uk/blog/updated-version-tesco-discover-app-brings-enhanced-mobile-shopping-experience-customers/> [Accessed 26 April 2019].

In-text: (McCarthy, 2015)

Your Bibliography: McCarthy, J., 2015. Tesco is the most visible UK supermarket on Pinterest, with Asda and Waitrose hot on its heels. [online] The Drum. Available at: <https://www.thedrum.com/news/2015/03/26/tesco-most-visible-uk-supermarket-pinterest-asda-and-waitrose-hot-its-heels> [Accessed 26 April 2019].

In-text: (McElhatton, 2009)

Your Bibliography: McElhatton, N., 2009. Tesco adopts CRM software to improve customer handling in call centres. [online] Campaignlive.co.uk. Available at: <https://www.campaignlive.co.uk/article/tesco-adopts-crm-software-improve-customer-handling-call-centres/896708> [Accessed 26 April 2019].

In-text: (Olenski, 2016)

Your Bibliography: Olenski, S., 2016. 5 Ways Brands Can Improve Customer Service Via Technology. [online] Forbes.com. Available at: <https://www.forbes.com/sites/steveolenski/2016/10/18/5-ways-brands-can-improve-customer-service-via-technology/#5e3a017915c7> [Accessed 26 April 2019].

In-text: (Piller, Lindgens and Steiner, 2012)

Your Bibliography: Piller, F., Lindgens, E. and Steiner, F., 2012. Mass Customization at Adidas: Three Strategic Capabilities to Implement Mass Customization. SSRN Electronic Journal,.

In-text: (Smith, 2012)

Your Bibliography: Smith, C., 2012. Tesco CIO: personalisation is the next big thing for retail technology. [online] the Guardian. Available at: <https://www.theguardian.com/media-network/2012/nov/07/tesco-retail-personalisation-technology> [Accessed 26 April 2019].

In-text: (Vizard, 2014)

Your Bibliography: Vizard, S., 2014. Tesco buys into big data to make marketing more personalised – Marketing Week. [online] Marketing Week. Available at: <https://www.marketingweek.com/2014/04/03/tesco-buys-into-big-data-to-make-marketing-more-personalised/> [Accessed 26 April 2019].