These are the sources and citations used to research empowerment. This bibliography was generated on Cite This For Me on
In-text: (Camisón, 1996)
Your Bibliography: Camisón, C., 1996. Total quality management in hospitality: an application of the EFQM model. Tourism Management, 17(3), pp.191-201.
In-text: (Chrysoula and Kanellopoulos, 2007)
Your Bibliography: Chrysoula, G. and Kanellopoulos, D., 2007. Total Quality Management in hotel restaurants: a case study in Greece. Journal of Engineering and Applied Sciences, 2(3), pp.564-571.
In-text: (Hellsten and Klefsjö, 2000)
Your Bibliography: Hellsten, U. and Klefsjö, B., 2000. TQM as a management system consisting of values, techniques and tools. The TQM Magazine, 12(4), pp.238-244.
In-text: (Lakhe and Mohanty, 1994)
Your Bibliography: Lakhe, R. and Mohanty, R., 1994. Total Quality Management. Int J Qual & Reliability Mgmt, 11(9), pp.9-33.
In-text: (Mohsen, 2009)
Your Bibliography: Mohsen, M., 2009. The introduction of a total quality management culture in hotels. Degree of Doctor of Philosophy. University of Wales Institute.
In-text: (Montasser and Al Manhawy, 2013)
Your Bibliography: Montasser, W. and Al Manhawy, A., 2013. TQM critical success factors in hospitality Industry and their impact on Customer Loyalty, a theoretical Model. International Journal of Scientific & Engineering Research, 4(1), pp.1-15.
In-text: (Nickson, 2007)
Your Bibliography: Nickson, D., 2007. Human resource management for the hospitality and tourism industries. Oxford: Butterworth-Heinemann.
In-text: (Powell, 1995)
Your Bibliography: Powell, T., 1995. Total quality management as competitive advantage: A review and empirical study. Strat. Mgmt. J., 16(1), pp.15-37.
In-text: (Sălăgean, Bogdan and Gârbacea, n.d.)
Your Bibliography: Sălăgean, C., Bogdan, B. and Gârbacea, D., n.d. The existing barriers in implementing Total Quality Management. Department of Management, România.
In-text: (Shahbazipour, 2008)
Your Bibliography: Shahbazipour, M., 2008. A feasibility study of the Total Quality Management in Hospitality Industry with a case study in Esfahan Hotels. Master Thesis. Lulea University of Technology.
In-text: (Suarez, 1992)
Your Bibliography: Suarez, J., 1992. Three Experts on Quality Management:. Department of the navy office of the under secretary of the navy, Total Quality Leadership Office(92).
In-text: (Unknown, 2009)
Your Bibliography: Unknown, 2009. Total Quality Management - Ritz Carlton Hotel. Assigment.
In-text: (Várnai, n.d.)
Your Bibliography: Várnai, S., n.d. HR in TQM, the Importance of TQM in Change Management. Budapest Tech, [online] Available at: <http://kgk.uni-obuda.hu/system/files/Varnai_0.pdf> [Accessed 6 January 2015].
In-text: (Witt and Muhlemann, 1994)
Your Bibliography: Witt, C. and Muhlemann, A., 1994. The implementation of total quality management in tourism: some guidelines. Tourism Management, 15(6), pp.416-424.
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