Cultural Awareness - Other bibliographies - in Harvard style

In-text: (Armstrong, Moran and Abramson, 2014)

Your Bibliography: Armstrong, Moran and Abramson, 2014. Managing Cultural Differences. 9th ed. London: Routledge.

In-text: (Balan and Vreja, 2013)

Your Bibliography: Balan, S. and Vreja, L., 2013. THE TROMPENAARS’ SEVEN-DIMENSION CULTURAL MODEL AND CULTURAL ORIENTATIONS OF ROMANIAN STUDENTS IN MANAGEMENT. Bucharest: Bucharest University of Economic Studies, pp.96,97,98.

In-text: (Berry, Parasuraman and Zeithaml, 1988)

Your Bibliography: Berry, L., Parasuraman, A. and Zeithaml, V., 1988. The service-quality puzzle. Business Horizons, 31(5), pp.35-43.

In-text: (Cadotte and Turgeon, 1988)

Your Bibliography: Cadotte, E. and Turgeon, N., 1988. Key Factors in Guest Satisfaction. Cornell Hotel and Restaurant Administration Quarterly, 28(4), pp.44-51.

In-text: (Damaschin, 2020)

Your Bibliography: Damaschin, 2020. CULTURAL INTELLIGENCE: THE TAO TO INTELLIGENT PERSPECTIVE IN A DIVERSE ENVIRONMENT. [image] Available at: <https://www.japancreativeenterprise.jp/single-post/2020/01/09/CULTURAL-INTELLIGENCE-THE-TAO-TO-INTELLIGENT-PERSPECTIVE-IN-A-DIVERSE-ENVIRONMENT> [Accessed 12 August 2020].

In-text: (Derrida, 1994)

Your Bibliography: Derrida, J., 1994. Specters Of Marx The State Of The Debt, The Work Of Mourning And The New International. London: Routledge.

In-text: (Finn Jr, 1991)

Your Bibliography: Finn Jr, D., 1991. An Evaluation Of The Servqual Scales In A Retailing Setting. [online] Acrwebsite.org. Available at: <https://www.acrwebsite.org/volumes/7137/volumes/v18/NA%20-%2018> [Accessed 6 August 2020].

In-text: (Finn and Lamb, 1991)

Your Bibliography: Finn, D. and Lamb, C., 1991. An Evaluation of the Servqual Scales in a Retailing Setting. Advances in Consumer Research, 18(1), pp.483-490.

In-text: (Friedman, 2013)

Your Bibliography: Friedman, A., 2013. Continuing Professional Development. Hoboken: Taylor and Francis.

In-text: (Gonclaves, 2014)

Your Bibliography: Gonclaves, A., 2014. The Journey not the Arrival Matters: Developing Intercultural Awareness and Communication Skills in Tourism Education1. Journal of Cultural Management and Policy, 4(1), pp.31-45.

In-text: (Grove, 2005)

Your Bibliography: Grove, C., 2005. Worldwide Differences In Business Values And Practices: Overview Of GLOBE Research Findings. [online] Grovewell.com. Available at: <https://www.grovewell.com/wp-content/uploads/pub-GLOBE-dimensions.pdf> [Accessed 10 August 2020].

In-text: (Hampden-Turner and Trompenaars, 1997)

Your Bibliography: Hampden-Turner, C. and Trompenaars, F., 1997. Response to Geert Hofstede. International Journal of Intercultural Relations, 21(1), pp.149-159.

In-text: (Harris and Moran, 1996)

Your Bibliography: Harris, P. and Moran, R., 1996. Managing Cultural Differences:Leadership Strategies For A New World Of Business. 4th ed. Houston, Tex.: Gulf Pub. Co.

In-text: (Harris, Moran and Moran, 2007)

Your Bibliography: Harris, P., Moran, R. and Moran, S., 2007. Managing Cultural Differences. 6th ed. London: Elsevier.

In-text: (Hofstede, Hofstede and Minkov, 2010)

Your Bibliography: Hofstede, G., Hofstede, G. and Minkov, M., 2010. Cultures And Organizations. 3rd ed. London: McGraw-Hill Education.

In-text: (Huntington, 1993)

Your Bibliography: Huntington, S., 1993. The Clash of Civilizations?. Foreign Affairs, 72(3), p.22.

In-text: (Huntington, 1997)

Your Bibliography: Huntington, S., 1997. The Clash Of Civilizations And The Remaking Of World Order. 1st ed. London: Simon & Schuster UK Ltd, pp.76,183,258.

In-text: (Kluckhohn and Strodtbeck, 1961)

Your Bibliography: Kluckhohn, F. and Strodtbeck, F., 1961. Variations In Value Orientations. 1st ed. Evanston, Ill: Row, Peterson.

In-text: (Luka, Vaidesvarans and Vinklere, 2013)

Your Bibliography: Luka, I., Vaidesvarans, S. and Vinklere, D., 2013. Educating Tourism Students for Work in a Multicultural Environment. Journal of Teaching in Travel & Tourism, 13(1), pp.1-29.

In-text: (MHA Study Guide, 2018)

Your Bibliography: MHA Study Guide, 2018. SERVQUAL. [image] Available at: <https://mhastudyguide.wordpress.com/2018/01/09/servqual/> [Accessed 10 August 2020].

In-text: (Mok and Armstrong, 1998)

Your Bibliography: Mok, C. and Armstrong, R., 1998. Expectations for hotel service quality: Do they differ from culture to culture?. Journal of Vacation Marketing, 4(4), pp.381-391.

In-text: (Mullins, 2001)

Your Bibliography: Mullins, L., 2001. Hospitality Management And Organisational Behaviour. London: Pearson Education.

In-text: (Parsons and Shils, 1951)

Your Bibliography: Parsons, T. and Shils, E., 1951. Toward A General Theory Of Action: Theoretical Foundations For The Social Sciences. 1st ed. Cambridge: Harvard University Press, pp.47-69.

In-text: (Reisenger, 2009)

Your Bibliography: Reisenger, Y., 2009. International Tourism: Cultures And Behaviour. Oxford: Elsevier.

In-text: (Research Gate, 2009)

Your Bibliography: Research Gate, 2009. Measuring Service Quality Using SERVQUAL Model. [image] Available at: <https://www.researchgate.net/figure/Measuring-service-quality-using-SERVQUAL_fig10_238193459> [Accessed 10 August 2020].

In-text: (Shames and Glover, 1988)

Your Bibliography: Shames, G. and Glover, G., 1988. Service management as if culture exists. International Journal of Hospitality Management, 7(1), pp.5-7.

In-text: (Sky Word, 2015)

Your Bibliography: Sky Word, 2015. Beyond Hofstede’S Cultural Dimensions Theory: Approaching A Multicultural Audience. [image] Available at: <https://www.skyword.com/contentstandard/beyond-hofstedes-cultural-dimensions-theory-approaching-a-multicultural-audience/> [Accessed 10 August 2020].

In-text: (Steers and Osland, 2019)

Your Bibliography: Steers, R. and Osland, J., 2019. Management Across Cultures Challenges Strategies And Skills. 4th ed. Cambridge: Cambridge University Press.

In-text: (Steers, Sanchez-Runde and Nardon, 2016)

Your Bibliography: Steers, R., Sanchez-Runde, C. and Nardon, L., 2016. Management Across Cultures: Challenges And Strategies. 3rd ed. Cambridge: Cambridge University Press.

In-text: (Taylor and McArthur, 2009)

Your Bibliography: Taylor, M. and McArthur, L., 2009. Cross-Cultural Knowledge, Attitudes and Experiences of Hospitality Management Students. Journal of Hospitality & Tourism Education, 21(4), pp.6-14.

In-text: (Trompenaars and Hampden-Turner, 1997)

Your Bibliography: Trompenaars, F. and Hampden-Turner, C., 1997. Riding The Waves Of Culture: Understanding Diversity In Global Business. 3rd ed. London: Nicholas Brealey.

In-text: (Tsang, 2011)

Your Bibliography: Tsang, N., 2011. Dimensions of Chinese culture values in relation to service provision in hospitality and tourism industry. International Journal of Hospitality Management, 30(3), pp.670-679.

In-text: (Virginia, Demitrescu and Mihaela, 2013)

Your Bibliography: Virginia, Demitrescu and Mihaela, 2013. CULTURAL COMPETENCE, A CONDITION FOR SECOND-LANGUAGE PROFICIENCY. Professional Communication and Translation Studies, 5(6), pp.195-204.

In-text: (Watkins, 2013)

Your Bibliography: Watkins, M., 2013. What Is Organizational Culture? And Why Should We Care?. [online] Harvard Business Review. Available at: <https://hbr.org/2013/05/what-is-organizational-culture> [Accessed 29 May 2020].