These are the sources and citations used to research Transform - Module 4. This bibliography was generated on Cite This For Me on

  • Website

    Allwood, A.

    5 Essential Qualities of a Customer-Centric Leader | CustomerThink

    2018

    In-text: (Allwood, 2018)

    Your Bibliography: Allwood, A., 2018. 5 Essential Qualities Of A Customer-Centric Leader | Customerthink. [online] Customerthink.com. Available at: <http://customerthink.com/5-essential-qualities-of-a-customer-centric-leader/> [Accessed 19 January 2020].

  • Website

    Folkman, J.

    5 Ways To Build A High-Performance Team

    2016

    In-text: (Folkman, 2016)

    Your Bibliography: Folkman, J., 2016. 5 Ways To Build A High-Performance Team. [online] Forbes.com. Available at: <https://www.forbes.com/sites/joefolkman/2016/04/13/are-you-on-the-team-from-hell-5-ways-to-create-a-high-performance-team/#7e07c0647ee2> [Accessed 21 January 2020].

  • Website

    Hausler, S.

    7 Characteristics a the Modern Customer

    2017

    In-text: (Hausler, 2017)

    Your Bibliography: Hausler, S., 2017. 7 Characteristics A The Modern Customer. [online] SmarterCX. Available at: <https://smartercx.com/7-characteristics-modern-customer/> [Accessed 19 January 2020].

  • Website

    Hay, L.

    TOP 25 QUOTES BY LOUISE HAY (of 471) | A-Z Quotes

    2010

    In-text: (Hay, 2010)

    Your Bibliography: Hay, L., 2010. TOP 25 QUOTES BY LOUISE HAY (Of 471) | A-Z Quotes. [online] A-Z Quotes. Available at: <https://www.azquotes.com/author/19603-Louise_Hay> [Accessed 19 January 2020].

  • Website

    5 Brilliant TED Talks That Will Boost Your Emotional Intelligence

    2020

    In-text: (5 Brilliant TED Talks That Will Boost Your Emotional Intelligence, 2020)

    Your Bibliography: Inc.com. 2020. 5 Brilliant TED Talks That Will Boost Your Emotional Intelligence. [online] Available at: <https://www.inc.com/justin-bariso/want-to-increase-your-emotional-intelligence-watch-these-5-ted-talks-today.html> [Accessed 19 January 2020].

  • Website

    Moga, B.

    High Performing Teams: What Are They and How Do I Build One? · Activecollab Blog

    2017

    In-text: (Moga, 2017)

    Your Bibliography: Moga, B., 2017. High Performing Teams: What Are They And How Do I Build One? · Activecollab Blog. [online] ActiveCollab. Available at: <https://activecollab.com/blog/collaboration/high-performing-teams> [Accessed 21 January 2020].

  • Website

    O'Hara, P.

    8 Characteristics of Customer-Centric Companies

    2017

    In-text: (O'Hara, 2017)

    Your Bibliography: O'Hara, P., 2017. 8 Characteristics Of Customer-Centric Companies. [online] Linkedin.com. Available at: <https://www.linkedin.com/pulse/8-characteristics-customer-centric-companies-paul-o-hara> [Accessed 1 March 2020].

  • Website

    Valentine, C.

    What does it mean to be "Customer Centric" and why is it important

    2019

    In-text: (Valentine, 2019)

    Your Bibliography: Valentine, C., 2019. What Does It Mean To Be "Customer Centric" And Why Is It Important. [online] Business2Community. Available at: <https://www.business2community.com/customer-experience/what-does-it-mean-to-be-customer-centric-and-why-is-it-important-2-02240310> [Accessed 19 January 2020].

  • Website

    YouTube

    2017

    In-text: (YouTube, 2017)

    Your Bibliography: Youtube.com. 2017. Youtube. [online] Available at: <https://www.youtube.com/watch?v=LgUCyWhJf6s> [Accessed 19 January 2020].

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