These are the sources and citations used to research emotional labour. This bibliography was generated on Cite This For Me on
In-text: (Ashforth, 1995)
Your Bibliography: Ashforth, B., 1995. Emotion in the Workplace: A Reappraisal. Human Relations, 48(2), pp.97-125.
In-text: (Buchanan and Huczynski, 2010)
Your Bibliography: Buchanan, D. and Huczynski, A., 2010. Organizational behaviour. Harlow, England: Financial Times Prentice Hall.
In-text: (Ekman and Friesen, 1975)
Your Bibliography: Ekman, P. and Friesen, W., 1975. Unmasking the face. Englewood Cliffs, N.J.: Prentice-Hall.
In-text: (Fayol and Gray, 1984)
Your Bibliography: Fayol, H. and Gray, I., 1984. General and industrial management. New York: Institute of Electrical and Electronics Engineers.
In-text: (Hochschild, 1983)
Your Bibliography: Hochschild, A., 1983. The managed heart. Berkeley: University of California Press.
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